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Frequently Asked Questions
Everything you need to know about turning a photo into a book your child will recognize themselves in.
How does it work?
Upload a photo of your child (and optionally family members or pets), pick a story theme, and we generate a fully illustrated book where your child is the hero. You can preview every page and edit names and details before you buy.How fast do I get it?
The digital book (PDF) is available in "My Books" within a few minutes of purchase — perfect for last-minute gifts. Hardcover copies are printed on demand and ship separately, typically arriving in 5–14 business days, depending on destination and shipping option.Will the characters actually look like my child?
Yes. We use a custom illustration pipeline that keeps your child recognizable as the same character on every page, so the story flows the way a story should. Family members and pets stay consistent too.What do you do with my photos?
Your photos are used only to create your book. We do not use your photos to train AI models.Can I see what the book looks like before I buy?
Yes. After you upload a photo and choose a theme, you'll see a full preview of the cover and inside pages, and you can edit images, names, and story details until it feels right. Nothing is final until you check out.What if I'm not happy with it?
If something's wrong with your book, email support@magimoments.com within 7 days and we'll review and either credit you for another free book or refund you (case-by-case). We want you to love it.Can I include pets, siblings, or grandparents?
Yes — your child is the main character, but you can add family members and pets so the whole family is in the adventure.Do you ship internationally?
Digital books are delivered worldwide instantly. Hardcover books ship to 23+ countries — shipping cost and timing are calculated at checkout.